GENERAL FREQUENTLY ASKED QUESTIONS
• How do we book you?
A signed contract and deposit of 30% are required to secure your wedding date with the remaining balance due 30 days prior to your wedding date.
• Why do you charge a booking fee?
To confirm your booking and guarantee your date. The booking fee is non-refundable and will
be deducted from the final invoice.
• How far in advance do you book?
Couples planning their wedding day typically book 2 years to 6 months in advance. We accept a limited number of weddings each year and bookings are on a first come, first serve basis. Friday & Saturdays are our busiest days so book as early in advance as possible. Contact us today to inquire or reserve a date with us.
• Do you travel?
You bet we do. Having a destination wedding? Let us know we’ll be anywhere you want us.
• Do you have insurance/backup equipment?
We are fully insured and are always ready to provide any venue with the proper information. We always have two or more identical cameras in the event that accidents happen.
• How do you present yourselves on the wedding day?
We will come with smart dressy attire. We have no company uniform because we feel that even though we come from one company, we are all different individuals with different personalities. We are not a wedding factory; our photographs and films are never the same, so neither should our look.
•What happens if you get sick?
Our team consists of a small group of amazingly talented photographers and cinematographers, if your main photographer or cinematographer is unable to perform, someone else will step in to support. Also, we are proud to be a part of PPA (Professional Photographers of America) which is the biggest network of professional photographers in the United States.
• Do you have preferences with the photographers or cinematographers you work with?
90% of our couples book us for photography and cinematography but of course, there are times that we shoot with other photographers or cinematographers. We love getting to know new ones! We prefer to work with photographers who don’t “pose” too much. As capture-artists, it makes our job so much easier when things ‘just happen’. We ensure that any photographer or cinematographer working on your wedding day is a working professional that meets the Visi Productions standards.
• You are more expensive in comparison to many other videographers and photographers. Why?
It’s simply a different approach. We offer a high end production as opposed to a wedding video ‘factory’ that performs hundreds of weddings per year. We are pleased to serve a market that values a personal and unique approach for the wedding – handcrafted from their own story, not formed by a template. Therefore, it is important to value our work by taking into account the time, skills and effort that we put into each of our projects. Our clients’ satisfaction with the finished product has proven that our service is simply worth everything that they have invested in us.
• Do you require meals at the wedding day?
Yes, we do. We may have a team of 2 or more people on the day depending on the package you book with us. A typical wedding day for our team is typically a minimum of 8 hours. A meal is greatly appreciated!
PHOTOGRAPHY FREQUENTLY ASKED QUESTIONS